??? identify the different types of business information systems, e.g., transaction processing, management information, decision support, etc. ??? recognize that information systems support the business functions of accounting, finance, marketing, operations management, and human resources ??? identify and define the two basic ways that transaction processing systems process data; i.e., (a) batch processing and ( real-time processing ??? recognize that management information systems provide information and support the day-to-day decision-making needs of management